Privacy & Cookie Policy

Last updated: January 2026
Website: www.proudminds.co.uk
Contact: hello@proudminds.co.uk

1. Introduction

We respect your privacy and are committed to protecting your personal data. This policy explains how we collect and use your information when you visit www.proudminds.co.uk and submit our contact form, and how we use cookies.

This policy is provided in a clear and accessible way, to meet our transparency obligations under UK GDPR and PECR.

2. Who We Are

The controller of your personal data is:
Proud Minds Education Limited
Email: hello@proudminds.co.uk

If you have any questions about this policy or want to exercise your data rights, please contact us.

3. What Personal Data We Collect

We may collect and process the following data when voluntarily submitted via our contact form:
• Name
• Email address
• Message content

We do not collect sensitive personal data.
Analytics and cookies: we use Google Analytics which may collect anonymised data about how you use the site (for example, pages visited, duration). This may involve cookies.

4. Why We Collect Your Personal Data

We collect your information for the following purposes:

Contact form submissions
To respond to your enquiry or request.

Analytics (Google Analytics)
To understand how users interact with our site and improve performance. Analytics cookies are not needed to use the site but help us understand usage trends.

Legal basis for processing:
• Contact form: Contract / legitimate interest to respond to your request.
• Analytics cookies: Consent (non-essential cookies require opt-in) under PECR.

5. Cookies and Similar Technologies

We use cookies to improve the functionality and performance of our website.

What is a cookie?
A cookie is a small file stored on your browser when you visit a site.

Types of cookies we may use:
Essential cookies — necessary for site operation.
Analytics cookies (Google Analytics) — help us understand site usage to improve it.

6. How We Store Your Data

We retain personal data collected via the contact form for as long as needed to respond effectively to your enquiry and handle any follow-ups or related issues.

We review this retention periodically to ensure data is not kept longer than necessary.

7. Who Your Data Is Shared With

We do not sell or lease your personal data.

We may share data with:
• Google (Analytics only)
• Third parties that support the website (for hosting, analytics, etc.)

We ensure that any third party processing your data follows strict data protection requirements.

8. Your Rights

Under UK GDPR, you have rights including:
• Right of access – you can ask for a copy of your data
• Right to rectification – correct inaccurate data
• Right to erasure – delete your data
• Right to restrict or object to processing
• Right to withdraw consent (e.g., for cookies) at any time

To exercise your rights, contact: hello@proudminds.co.uk
You can also complain to the UK Information Commissioner’s Office (ICO).

9. Cookie Consent

When you first visit our website, you will be asked to give consent for non-essential cookies (e.g., Google Analytics). You can withdraw consent at any time via the cookie banner settings or your browser settings.

10. Changes to This Policy

We may update this policy from time to time. We will post changes on this page with a revised “Last updated” date.

11. More Information

For more about privacy rights in the UK:
ICO – Information Commissioner’s Office: ico.org.uk